Metrosystem was founded in 2000, today the biggest pallets handler in Estonia. The main activity is the collection of wooden pallets, repair, reuse and recycling. We are the first and to date only company in Estonia, as the European Pallet Association (EPAL) member with repair license and in 2015 the total volume we handled was 1 300 000 pallets.


















All the incoming pallets will be sorted according to their nature, appearance and intended use. Broken pallets will be repaired and marked at the bases or the markings are removed from them, according to all applicable standards and regulations, manufacturers and users. EUR and EPAL pallets quality is checked during the monthly audits by EPAL’s authorized partner, Bureau Veritas.



Waste disposal is often expensive and certainly harmful to the environment. Therefore, in 2000 Metrosystem was the first pallet company in Estonia, who introduced the wooden pallet reuse and recycling system, to reduce the amount of waste. Today, fifteen years later, Metrosystem is the most professional pallet handler in Estonia.

Metrosystem is using the pallet recovery system that is also known as “cradle to cradle” concept. Instead of useless packaging waste polluting the environment, they could be the raw material for the new generation.

When the pallet is in very bad condition and it is not feasible to repair, it is sawed to “primary parts” – the raw material for a new product. This intermediate product undergoes a thorough inspection before the pallets are repaired or the materials are used in the manufacture of new products. Reused components, that are disqualified will be chopped into small pieces, which are used in the manufacturing of the particle board, wood fiber board or to make biofuels.

Simultaneously, the waste also diminishes the damage caused to the environment. Because wood is used over and over again, there is no need for new raw materials – it significally reduces logging. Using recycled wood also reduces the cost of pallet production.

Thanks to our knowledgeable and environment- caring customers, we have significantly increased the proportion of the recycled pallets in circulation.

A better alternative is to repair than to buy new pallets. Unusable pallets we receive for free, so we can offer new ones in more favorable terms.

Waste management is often free or for a small fee.


Possessing a car park consisting of ten trucks, we can also offer a good transportation service. Regularly checked vehicles and highly qualified managers ensure that your goods arrive at the destination on time. To order transportation services, please contact us


The use of proper wooden package material can help to limit the spread of pests.

In order to prevent the spread of wood pests, the European Union’s trade with the projects across the boarders, the wooden pallets used are to be processed in accordance with the International Standard for Phytosanitary Measures ISPM15 and to identify their origin they must be stamped with a mark of compliance.

Regardless of the treatment type, all the pallets must be made of debarked wood. This standard allows separate and clearly distinct small pieces of bark if they are:

  • Less than 3 cm in width (regardless of length), or
  • Greater than 3 cm, where the entire surface of an individual piece of bark is less than 50 cm²

Though pallets are composed of several different components, they are still considered to be one unit, and are labeled accordingly, preferably on two opposite sides. Pallets can be made of both – of treated wood and of processed wood material, which does not require further treatment – such as compressed sawdust cubes and plywood.

Heat treatment (treatment marking code: HT)

In this method of wood sterilization, the wooden crates and wood shipping pallets are heated until they reach a minimum core temperature of 56 °C (132.8 °F) for at least 30 minutes.

Repeated use of heat-treated packaging material

Wood packaging material that has been treated and marked in accordance with ISPM15 and which has not been repaired, renewed or otherwise altered, does not require repeated processing during its lifetime nor labeling. In case of repeated processing all previous labels should be removed (eg by covering with paint or grinding). After re-treatment there should be installed new labeling in accordance with the standard.

Improvement of the heat-treated packaging material

To improve the heat-treated packaging material or its components, there can be replaced up to one- third of it or it’s materials. When making the repairment, then always must be ensured, that there is used only heat-treated wood. If the treated wood is used, each added component must be individually marked in accordance with this standard.

Using several different markings on the wooden packaging material may cause problems in determining the origin and the country may therefore be limited to the number of different labels. Also the removal of previous marks, when repairing, and after repeated processing, the installation of a new label is needed.

Renewed wooden packaging material

If more than one-third of the wood packaging material or its components have been replaced, the packaging material is considered as renewed.

Renewed wood packaging material must have any previous markings removed, reusable packaging material to be processed and then re-labeled.

Application and use of the mark

The size, font types, and the position of the marks may vary, but its size must be large enough that it is both visible and readable to inspectors without the use of any tools. The label must be shaped as rectangular or square and within a border line with a vertical line separating the symbol from the other components of the IPPC symbol. The compliance mark must be:

  • Monochrome
  • Clearly distinguishable and legible
  • Water and abrasion resistant
  • Immovable

On the marking there must not be any red or orange color. These colors are used in labeling of dangerous goods. The compliance mark must not be hand drawn.

The compliance mark indicates:


  • The internationally recognized logo (a wheat head with an IPPC mark)
  • EE-state symbol (ISO two-letter country code)
  • 3460- numbers is the unique identification mark of the wood treatment agent or packaging manufacturer.
  • HT- type of treatment, and will either be HT (Heat Treatment) or MB (Methyl Bromide)


Metrosystem OÜ
Valli road 15, Vaela village, Harju county,  75413 Estonia
Registration number: 10647576
VAT number: EE100600245
IBAN: EE402200221013596500

Villem Massur
Sales Manager
Mobile: +372 56 475 991
Skype: villem.massur